Welcome to NV Cosmetics. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. General Information

1.1. These Terms and Conditions govern your use of NV Cosmetics’ services, including purchases made online.

1.2. By making a purchase or using our website, you acknowledge that you have read and understood these terms.

2. Return and Refund Policy

2.1. No Refunds: We do not offer refunds once a purchase has been completed.

2.2. Exchange Policy:

• Exchanges are only available if the product was not damaged upon receipt.

• Requests for exchanges must be made within 7 days of receiving the product.

• Items must be returned in their original condition, unopened, and unused.

2.3. Customers are responsible for the cost of returning the product for exchanges.

3. Expiry Policy

3.1. Cosmetic Items:

• All cosmetic products have a shelf life of 4 years from the date of manufacture.

3.2. Perfumes:

• Perfumes have a shelf life of 5 years from the date of manufacture.

3.3. Customers are advised to check the manufacturing and expiry dates on the product packaging before use.

4. Order Processing

4.1. All orders are processed within 1 to 3 business days after confirmation.

4.2. Delays may occur during holidays or peak shopping periods.

5. Customer Privacy

5.1. Confidentiality: We value your privacy and are committed to keeping your personal information secure.

5.2. NV Cosmetics will never share your data with third parties. For more information, please review our Privacy Policy.

6. Contact Us

For any questions or further assistance, you can contact us:

• Email: [email protected]

By using our services or purchasing our products, you agree to abide by these Terms and Conditions. NV Cosmetics reserves the right to update or change these terms at any time without prior notice. Please review them periodically for updates.